Expected duration: Ongoing I’m looking for a reliable UK-based (or UK-accented) phone answering professional to handle inbound calls only for an established UK training provider delivering professional compliance and technical courses.
This role is enquiry handling, not sales pressure and not payment processing. Callers are typically ringing to ask about course dates, locations, availability, or booking process.
Important security note: You will never be required to take payment or credit/debit card details over the phone. All payments are handled via secure payment links or invoicing only.
What the role involves
Answering inbound calls during agreed hours
Handling basic training course enquiries (script and FAQs provided)
Confirming course availability and options
Collecting accurate caller details (name, company, email, phone, location)
Sending a secure payment link or confirming that an invoice will be issued
Booking call-backs where required
Logging enquiries clearly and accurately
What the role does not involve
No cold calling
No hard selling
No handling of card or payment details
What I’m looking for
Clear, professional UK phone manner
Calm, confident communication with tradespeople, facilities managers, and business owners
Strong attention to detail when capturing information
Reliable availability and consistent call handling
Previous phone answering, VA, or customer service experience preferred
What I’ll provide
Call script and FAQs
Clear guidance on when to answer vs escalate
Simple enquiry logging process
Secure payment link / invoice workflow
Additional details
Ongoing work (not a one-off task)
Call volume is currently modest but increasing
Paid per hour or per call — open to sensible proposals
Full business details shared after initial screening
To apply, please confirm
Your availability (days and times)
Your experience with phone answering or enquiry handling
Whether you’ve worked with training providers, trades, or service-based businesses
I’m looking for someone dependable, professional, and security-minded rather than sales-driven.
Guaranteed ClickBank Affiliate Sales Category: Affiliate Marketing, Conversion Rate Optimization, Email Marketing, Facebook Ads, Facebook Marketing, Google Ads, Google Adwords, Internet Marketing, Marketing, SEO Budget: ₹600 - ₹1500 INR
07-Mar-2026 23:04 GMT
Facebook-Instagram Ads Campaign Management Category: Ad Planning & Buying, Digital Marketing, Facebook Ads, Facebook Marketing, Google Adwords, Instagram Ads, Internet Marketing, Social Media Marketing Budget: $250 - $750 USD
07-Mar-2026 23:03 GMT
Access Control System Development Category: API Development, Cloud Computing, Database Management, Mobile App Development, Network Security, Security Systems, Software Development, Web Development Budget: $50000 - $100000 USD
07-Mar-2026 23:01 GMT
Affiliate Marketers Needed Commission Category: Content Creation, Digital Marketing, Facebook Marketing, Instagram, Internet Marketing, Shopify, Social Media Management, Social Media Marketing, TikTok, Twitter Budget: $30 - $250 USD
07-Mar-2026 23:00 GMT
Refine Logo & Deliver Hi-Res Logo Category: Adobe Illustrator, Branding, Graphic Design, Illustration, Logo Design, Photoshop, Print Design, Vector Design Budget: $30 - $250 USD
07-Mar-2026 23:00 GMT
Website & Android Utility Development Category: Android, Android App Development, API Development, Backend Development, HTML, Mobile App Development, PHP, Web Development Budget: $250 - $750 USD
share html to email Category: CSS, Email Marketing, Frontend Development, HTML, JavaScript, PHP, Web Application, Web Design, Web Development, Web Services Budget: $30 - $250 USD
Phonely.ai Halo PSA Integration Category: API Development, Automation, Data Integration, Data Processing, Documentation, REST API, Workflow Consulting Budget: $250 - $750 USD
07-Mar-2026 22:45 GMT
Мобільний додаток для таксі Category: Mobile App Development, Payment Gateway Integration Budget: €3000 - €5000 EUR
07-Mar-2026 22:44 GMT
SharePoint Development for Youth Non-Profit Category: HTML, Office 365, PHP, Power Automate, Project Management, Sharepoint, Technical Documentation, Web Design Budget: $8 - $15 USD
07-Mar-2026 22:43 GMT
Summer Camp and Lifestyle Shirt Category: Adobe Illustrator, Photoshop, Branding, Graphic Design, Logo Design, Print Design, T Shirts, Typography, Vector Design Budget: $30 - $250 USD
07-Mar-2026 22:41 GMT
Spesialis Pemasaran Digital Perusahaan Category: Content Creation, Data Entry, Digital Marketing, Finance, Financial Accounting, Google Analytics, Graphic Design, Social Media Management, Social Media Marketing, Web Design Budget: $10 - $30 USD
