We are seeking an Automation Specialist to design, build, and maintain automated workflows that streamline operations and improve customer engagement for our Shopify-based e-commerce business. The role involves creating integrations, triggers, and workflows across Shopify, Airtable, Pipedrive, and other SaaS tools, ensuring smooth data flow and efficient handling of events like abandoned carts, order management, and customer support ticketing.
This role requires both technical execution (automation building, API connections, workflow testing) and business thinking (understanding customer journey, sales pipeline, and operations).
⸻
Key Responsibilities • Workflow Design & Implementation • Develop and maintain automated workflows across Shopify, Airtable, and Pipedrive. • Create workflows for e-commerce scenarios such as abandoned cart recovery, order follow-ups, upsell triggers, and customer segmentation. • Automate ticket creation for sales and support teams (e.g., when a cart is abandoned, generate a Pipedrive deal or Airtable task). • Systems Integration • Connect Shopify data (customers, orders, carts, products) to Airtable and Pipedrive. • Implement data syncing and ensure real-time accuracy across platforms. • Build error handling and logging processes to track automation health. • Optimization & Monitoring • Analyze workflow performance, propose improvements, and optimize for higher conversion (e.g., abandoned cart win-back rates). • Document all workflows and create SOPs for internal teams. • Ensure workflows align with business KPIs (sales growth, efficiency, customer experience). • Collaboration • Work closely with the marketing, sales, and operations teams to understand needs and translate them into automated solutions. • Train team members to use and monitor automation tools.
⸻
Requirements • Technical Skills • Hands-on experience with Shopify (Admin API, webhooks, checkout flows). • Strong knowledge of Airtable (bases, automations, formulas, API). • Experience with Pipedrive CRM (stages, deal creation, workflow automations). • Familiarity with workflow automation tools (e.g., n8n, Zapier, Make, or custom scripting with Python/JS). • Understanding of APIs, JSON, and webhook-based integrations. • Business & Analytical Skills • Experience in e-commerce automation (abandoned cart recovery, customer lifecycle flows, lead qualification). • Ability to map workflows from business requirements to technical execution. • Strong analytical mindset; able to measure workflow impact and optimize. • Soft Skills • Detail-oriented and structured. • Able to work independently while collaborating with non-technical teams. • Strong documentation and communication skills.
⸻
Desirable (Nice-to-Have) • Experience with HelpScout, Klaviyo, or other email/CS platforms. • Understanding of sales funnels and marketing automation. • Knowledge of SQL or database design for reporting. • Prior work in Shopify e-commerce environments.
⸻
Success in This Role Looks Like • Abandoned carts automatically trigger personalized recovery sequences in Pipedrive/Airtable. • Orders, customers, and product data flow seamlessly between Shopify, Airtable, and Pipedrive. • Manual tasks (like updating deals, creating support tickets, logging order data) are reduced by 80%+. • Team members have clear SOPs and visibility into workflow performance.
Storm Fence Repair PPC Setup Category: Conversion Rate Optimization, Google Ads, Google Adwords, PPC Marketing, SEO Budget: $30 - $250 USD
17-Dec-2025 17:02 GMT
SAP B1 Test Environment & Expert Category: Data Management, Data Processing, Database Management, Database Programming, Financial Analysis, Python, SAP, Software Architecture, Technical Support Budget: $15 - $25 USD
17-Dec-2025 16:59 GMT
Flutter Real-Time Route Mapping Category: API Integration, Flutter, JavaScript, Mobile App Development, Mobile Development, REST API Budget: ₹12500 - ₹37500 INR
17-Dec-2025 16:59 GMT
Bulk Email Sender Apps Category: .NET, API Development, Django, Electron JS, JavaScript, Node.js, Python, RESTful API, SMTP, Web Development Budget: $30 - $250 USD
17-Dec-2025 16:58 GMT
feedback sobre analises feitas por IA Category: Data Analysis, Data Analytics, Data Management, Data Visualization, Financial Analysis, Human Resources, Power BI, Usability Testing, User Experience Research Budget: $10 - $30 USD
17-Dec-2025 16:57 GMT
Striking App Home Headlines Category: Branding, Content Strategy, Content Writing, Copywriting, Creative Writing, Marketing Strategy, Social Media Marketing, User Experience Research Budget: $30 - $250 USD
17-Dec-2025 16:57 GMT
Travel Agency Website Development Category: Backend Development, Frontend Development, HTML, Node.js, PHP, React.js Framework, UI / User Interface, Web Development, Web Design Budget: ₹1250 - ₹2500 INR
17-Dec-2025 16:57 GMT
12V Feed Control App Category: Android, App Development, Bluetooth Low Energy (BLE), IOS Development, IPhone, Mobile App Development, Mobile Development, User Interface / IA Budget: $750 - $1500 USD