Expected duration: More than 6 months We're looking for a Medical Admin Assistant to join our growing team at HELM! You'll be working with our client in the medical industry in a fully remote capacity. In this role, you will be responsible for ensuring seamless patient experiences and efficient billing operations. You will be the linchpin in managing patient benefits, claims submissions, and client support, enabling the practice to focus on delivering outstanding health services.
Responsibilities: Act as the primary point of contact for day-to-day administrative tasks and patient coordination. Take ownership of billing and administrative tasks, communicating with the bookkeeper regarding claims and payments, and resolving issues independently with minimal escalation. Verify out-of-network benefits for new clients during the onboarding process. Maintain a separate spreadsheet, accessible via Slack, to track all clients’ benefits. Submit claims through the designated platform following established protocols, such as after payments are received from clients. Send W9 forms to all insurance companies for new therapists to ensure proper credentialing. Review Explanation of Benefits (EOBs). Conduct consistent follow-ups with both insurance companies and patients regarding claims and outstanding information. Keep track of payments received and efficiently handle any discrepancies. Provide additional assistance, such as helping the CEO coordinate virtual open house events. Arrange and coordinate gift-giving for employees and other specified individuals and make small office-related purchases independently and with discretion.
Requirements and Qualifications: Excellent spoken and written English communication skills. Must possess excellent attention to detail, demonstrating the ability to be ultra-organized, highly reliable, and proactive in supporting operations. Highly assertive and proactive, with the ability to take full ownership of tasks and drive solutions independently. High Discretion & Confidentiality, ability to handle sensitive information and maintain confidentiality. An understanding of HIPAA compliance. Excellent phone skills with a cheerful disposition. Possess a warm, enthusiastic, hospitable, and empathetic demeanor. Tools You'll Use: Sessions Health (EHR system) Slack Simple Practice Valant Excel Location: Remote (contractor basis) Weekly Hours: 30 - 40 p/w depending on business requirements and between 8am - 5pm EST Pay Range: $12 - $15 p/h Equipment: BYO Devices
If you are interested in this opportunity, please submit your CV and share why!
A bit about us... Helm is a staffing agency that exists to help people achieve freedom. Our staffing team (a.k.a. dream merchants) seeks A-Players. Does the following describe you:
Superb written and spoken English (we assess skills unassisted by AI Tools, Grammarly, and ChatGPT). We look for C2 proficiency, or native-level English. Entrepreneurial, attentive to others, curious, and hungry for growth!
One-Time Web Data Extraction Category: BeautifulSoup, Data Extraction, Data Management, Data Mining, Data Processing, JavaScript, Python, Scrapy, Selenium, Web Scraping Budget: $75 - $300 USD
10-Feb-2026 23:00 GMT
3D Monster Modeling and Rigging Category: 3D Animation, 3D Art, 3D Design, 3D Illustration, 3D Modelling, 3D Rendering, 3D Rigging, 3D Visualization, Blender, Maya Budget: $30 - $250 CAD
10-Feb-2026 22:55 GMT
Modern Sleek Instagram Car Dealer Theme Category: Adobe Illustrator, Photoshop, Branding, Graphic Design, Instagram Marketing, Logo Design, Social Media Management, Visual Design, Web Design Budget: £20 - £250 GBP
10-Feb-2026 22:54 GMT
Cricket Prediction Web App Development Category: Frontend Development, UI / User Interface, Web API, Web Application, Web Design, Web Development Budget: ₹75000 - ₹150000 INR
10-Feb-2026 22:54 GMT
Source UK Council Sector CVs Category: Data Entry, Excel, Human Resources, Recruitment, Talent Acquisition Budget: £20 - £250 GBP
10-Feb-2026 22:54 GMT
Investment Climate Assessment for Philippines Category: Business Analysis, Business Writing, Financial Analysis, Investment Research, Market Research, Report Writing, Research Writing, Risk Management Budget: $30 - $250 USD
10-Feb-2026 22:53 GMT
Spec Home 3D Walkthrough Category: 3D Animation, 3D Modelling, 3D Rendering, 3D Studio Max, 3ds Max, Architectural Visualization, Lumion, V Ray Budget: $250 - $750 USD
Tableros Power BI y Mantenimiento Category: Business Intelligence, Data Analysis, Data Integration, Data Management, Data Modeling, Data Visualization, Power BI, SQL Budget: $8 - $15 USD
