We’re looking for a clean, modern redesign of our Contact Us page to focus on our 24/7 smart assistant as the primary contact method. The goal is to reduce reliance on email and remove the traditional contact form, while still supporting multi-channel access and retaining our location map.
See existing page for reference.
Requirements: 1. Remove the existing contact form 2. Promote live chat as the main contact channel 3. Position the chat as a helpful smart assistant, available 24/7 for both sales and after-sales support 4. Add a bold “Chat With Us Now” section styled like an embedded panel
Benefits to highlight: 1. Instant replies 2. Upload files/photos 3. Smarter, faster help 4. Works on: Website Chat, WhatsApp, Facebook Messenger, Instagram, Telegram 5. Include separate, styled icons for each messaging platform – all clickable
Include this message near the email/phone section: “Email and phone answered during office hours – try chat for faster help.”
Additional notes: 1. The map section must remain, positioned neatly at the bottom of the page 2. Retain the right-hand column to allow for additional text, such as FAQs or reassurance copy like “What can I ask about?” and keep in place the address, phone opening hours sections with placeholder text below.
Design guidelines: 1. Output format to be Figma (final desktop and mobile designs) 2. Use our existing colour scheme and typography 3. Style should be simple, modern, and professional 4. Mobile-first, responsive layout 5. Overall feel should be quick, easy, and human – but tech-assisted
Suggested text for the page:
Header: Contact Us – The Fast Way
Sub header (under live chat panel): Talk to our smart assistant any time – for instant help, sales advice or support
Above chat app icons: Prefer to chat via your favorite app?
Above email section: Prefer email? We still check that too.
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