I am looking for a solution but am unsure of the best way to achieve it so am coming to People per hour with the problem in the hope that someone either knows of a system that does what I am looking for, can amend a current system or create something from scratch.
I am looking for a system where a customer can scan a QR code and when they do this, a form appears which allows them to add information relating to the problem that they are having with the information relating to that specific item automatically listed, e.g. there is a asset tag on a fire extinguisher and if the seal is broken, they can scan the QR code on the fire extinguisher and tick a box saying that the seal has been broken, the form will have auto filled the form with details already known such as location, owner etc and then this completed form will be sent our email address.
I have no idea on the budget so have gone with what People Per hour have suggested but am open to amounts higher and lower depending on how much work needs to be carried out.