Summary 1. INTRODUCTION Total Solutions Group invites quotations from qualified vendors for a Mystery Shopping project at retail stores of a premium Furniture & Home Décor brand. Purchases are required (to be returned within the allowed timeframe but not on the same day).
2. PROJECT OVERVIEW Type: Mystery Shopping (with Purchase & Return) Industry: Retail – Furniture & Home Décor Focus Areas: Customer service, visual merchandising, POS experience, store ambiance Start Date: June 2025 Duration: 12 months Conditions: Visits during operating hours (excluding first/last hour). Check store website before visiting. Languages: English + local (agency to translate if needed)
3. LOCATIONS UAE QATAR KUWAIT OMAN BAHRAIN KSA Full visit counts to be shared separately.
4. AUDITOR PROFILE Age: 25+ Profession: Business owner / White-collar / Sr. executive Education: Bachelor 's+ Income: AED 15,000+ Shopping Behavior: Regular home & living buyer, spent AED 2,000+ in last 6 months Experience: Mystery audits preferred; home décor/furniture exp. a plus Skills: Observational accuracy, structured reporting, discretion Tech Access: Smartphone/laptop Language: English; Arabic preferred
5. AUDIT TYPES & REPORTING a. Retail Audits (with Return): Store experience + refund process b. High-Value Furniture Audits (with Return): Furniture consultation + return c. E-Commerce Audits (with Return): Online order, delivery, and refund d. Click & Collect (with Return): Order online, store pickup, then return
Questionnaire: 60-80 questions, open comments, photos Photos: Exterior, POS, layout, till Language: English (Arabic optional) Deadline: 2 working days post-visit
6. BRIEFING & PROOF Briefing: Via Shopmetrics in English Proof: Photos (geotagged), full audio recording of visit
7. QUALITY CONTROL Initial QC: Yourself Final QC: Total Solutions Group
8. COSTING FORMAT Currency: USD (all-inclusive) Note: Subcontracting is not allowed. Quote only for countries with your direct presence.
9. DELIVERABLES CHECKLIST ✅ Visit on assigned date ✅ Questionnaire on Shopmetrics ✅ Photo uploads ✅ English comments ✅ Local QC before submission ✅ Submitted within 4 working days
Please include: Country-wise pricing in USD Clarifications or assumptions (if any) Confirmation of direct team presence in each country Confirmation of translation + QC ability
Outdoor Pool and Landscaping Design Category: 3D Design, 3D Rendering, Architectural Visualization, Building Architecture, Construction Management, Graphic Design, Interior Design, Landscape Design Budget: £750 - £1500 GBP
FisheCommerce App and Website Category: Android, Android App Development, Backend Development, Graphic Design, Mobile App Development, UI / User Interface, Web Development, Web Design Budget: ₹12500 - ₹37500 INR
26-Aug-2025 16:03 GMT
YouTube Video Editor Needed Category: Adobe Premiere Pro, After Effects, Animation, Final Cut Pro, Graphic Design, Video Editing, Video Production, Video Services Budget: ₹800 - ₹2500 INR
26-Aug-2025 16:01 GMT
Minimalist Business Site Development Category: CSS, Frontend Development, Graphic Design, HTML, JavaScript, User Interface / IA, Web Design, Web Development, Website Optimization Budget: $15 - $25 USD
Classic 3D Art Model Category: 3D Animation, 3D Layout, 3D Model Maker, 3D Modelling, 3D Printing, 3D Rendering, 3ds Max, Blender Budget: ₹600 - ₹1500 INR
26-Aug-2025 16:01 GMT
Social Networking App & Web App Development -- 2 Category: Android, Frontend Development, IOS Development, IPhone, Mobile App Development, PHP, UI / User Interface, User Experience Research, Web Development Budget: $15 - $25 USD
