Description: |
Job responsibilities: Receive customer inquiries and answer questions through online channels (chat tools/emails, etc.); Handle basic business such as orders and after-sales, and record customer needs; Maintain customer relationships and improve service satisfaction. Job requirements: Express clearly, be patient and meticulous; Candidates with customer service/sales experience are preferred, and those without experience can be trained; Full-time employees need to work in shifts, and part-time employees have high flexibility in hours and can work from home. |