This role involves managing, maintaining and improving customer data management processes within Salesforce CRM / Marketing Cloud, to ensure accurate and actionable information for business decision-making. You will collaborate across departments to support marketing, sales and customer service initiatives while ensuring compliance with data privacy regulations.
This position will report to the Chief Commercial Officer.
Key Responsibilities
•Data Management: Maintain and update customer data within CRM systems and databases, ensuring accuracy, consistency and completeness.
•Data Quality Assurance: Regularly audit data to identify and resolve discrepancies, missing fields or outdated information.
•Analysis & Reporting: Generate customer data reports and insights to support marketing campaigns, sales strategies and customer service initiatives.
•Collaboration: Partner with marketing, sales and business development teams to understand data needs and provide actionable insights.
•Training & Support: Train staff on best practices for data input, usage and maintenance within Salesforce CRM
•Provide receptionist support for the Customer Care Team
Requirements
Required Skills & Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, qualifications, competencies, abilities, and any physical demands if required. Physical demands are representative of those that must be met by an employee to successfully perform the essential requirements of this job.
Education & Experience: Bachelor's degree in Business Administration, Data Management, Information Systems, or a related field. 2-4 years of experience in data management, CRM systems or a related role.
Skills & Competencies:
•Proficiency in CRM tools (e.g., Salesforce, Marketing Cloud, HubSpot) and data management platforms.
•Strong understanding of data analysis tools (e.g., Excel, Tableau, Power BI).
•Excellent attention to detail and problem-solving skills.
•Strong communication and interpersonal skills to collaborate with cross-functional teams.•Ability to prioritize tasks and manage multiple projects simultaneously.
Preferred Qualifications:
•Certification in data management or Salesforce CRM / Marketing Cloud systems is a plus.
•Experience with marketing automation tools and strategies Work Environment and Safety Equipment Required: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Must have the ability to walk short distances.
MS Word Data Entry & Formatting Category: Copy Typing, Data Entry, Excel, Legal Research, Legal Writing, Microsoft Office, Microsoft Word, Word Budget: $15 - $25 USD
05-Aug-2025 04:00 GMT
Multi-Platform AI Agent Development Category: AI Agents, AI Chatbot Development, AI Development, AI Model Development, Graphic Design, Photoshop, PHP, Web Design Budget: $750 - $1500 USD
05-Aug-2025 03:59 GMT
Earn With $31 Digital Product Promotion Category: Affiliate Marketing, Content Creation, Digital Marketing, Email Marketing, Facebook Marketing, Influencer Marketing, Lead Generation, Marketing Strategy, Sales, Social Media Marketing Budget: $10 - $30 USD
05-Aug-2025 03:59 GMT
Nanomaterials Research Specialist Category: Data Analysis, Nanotechnology, Physics, Research, Research Writing, Scientific Research, Scientific Writing, Technical Writing Budget: ₹750 - ₹1250 INR
05-Aug-2025 03:56 GMT
Facebook Marketing Specialist Category: Advertising, Facebook Marketing, Internet Marketing, SEO, Social Media Marketing, Social Networking, Twitter Budget: $10 - $30 USD
05-Aug-2025 03:56 GMT
Whistler Cottage Living Room Design Category: 3D Rendering, AutoCAD, Building Architecture, Furniture Design, Graphic Design, Interior Design, Lighting Design, SketchUp Budget: $250 - $750 CAD
05-Aug-2025 03:55 GMT
Wellness Website Design and Member Portal Category: Graphic Design, HTML, PHP, User Experience Research, User Interface / IA, Web Design, Web Development Budget: $3000 - $5000 USD
05-Aug-2025 03:55 GMT
Vibrant Instagram Scheduler Design for Osho Home Ashram Category: Adobe Creative Suite, Content Creation, Digital Marketing, Graphic Design, Infographics, Instagram Marketing, Photoshop, Social Media Management, Social Media Marketing, Video Editing Budget: ₹12500 - ₹37500 INR
05-Aug-2025 03:55 GMT
Swim Competition Website Development Category: CMS, Graphic Design, HTML, Joomla, Payment Processing, PHP, Web Design, Web Development, WordPress Budget: $750 - $1500 USD
05-Aug-2025 03:55 GMT
Logo Design for Andrzej Rudobielski Category: Adobe Illustrator, Photoshop, Branding, Graphic Design, Illustration, Logo Design, Visual Design Budget: $10 - $30 USD