Expected duration: More than 6 months About the job Social Media Customer Relationship Specialist (CRS) - REMOTE
General Purpose: Assist customers by answering questions, helping with vehicle support, and marketing support. Servicing customers on Facebook, Twitter, Instagram pages as well as other social platforms.
Major Job Duties And Responsibilities
Answer inbound comments from customers in need of assistance from Social Media platforms including Facebook, Twitter, Instagram, Google Play, App Store
Create and manage cases for customers needing more complex assistance.
Manage existing case load, complete follow-up tasks and achieve operational metrics.
Adhere to standard work processes and contribute to efficiencies and improvements when possible.
Proactively identify sales leads and educate in-market customers on product functionality and services.
Effectively and accurately document customer interaction
Provide proactive support to consumers requesting assistance with dealer, vehicle locates and product concerns / inquiries.
Participate in any required training/industry-specific certifications to maintain the technical knowledge and skills necessary to perform the job at or above the standard required.
Provide exceptional customer-centric service to all internal and external customers.
Adhere and contribute to defining processes that produce best-in-class social consumer care experiences, focusing on constant improvement and a value-based approach.
Utilize correct tools to efficiently manage concurrent activities.
Required Skills/Experience
1 (+) year experience in customer service related profession
Computer navigation and typing proficiency
Strong reading comprehension and written communication skills
asmr guava cutting Category: Audio Editing, Video Editing, Video Post Editing, YouTube Budget: ₹600 - ₹1500 INR
12-Oct-2025 04:04 GMT
Instagram Post Content Creator Category: Article Writing, Canva, Content Creation, Content Writing, Copywriting, Ghostwriting, Graphic Design, Social Media Management Budget: ₹12500 - ₹37500 INR
12-Oct-2025 04:04 GMT
Mobile Game Development Needed -- 2 Category: Game Design, Game Development, Godot, IPhone, Mobile App Development, Unity, Unity 3D, Unreal Engine Budget: $15 - $25 USD
12-Oct-2025 04:01 GMT
WIX Studio Website Pages Expansion Category: Artificial Intelligence, CMS, Graphic Design, HTML, Illustration, Photoshop, Web Design, Web Development, Wix Budget: $250 - $750 USD
12-Oct-2025 04:01 GMT
FMCG Product List Compilation Needed Category: Content Creation, Data Collection, Data Entry, Data Management, ECommerce, Excel, Product Descriptions, Product Research, Product Sourcing, Web Search Budget: ₹5000 - ₹10000 INR
Pengembangan Model AI Prediktif Category: AI Model Development, Data Entry, Data Processing, Excel, Predictive Analytics, Web Search Budget: ₹100 - ₹400 INR
Challenging Web Game Development -- 2 Category: Backend Development, Database Development, Frontend Development, Game Development, Graphic Design, HTML, Payment Gateway Integration, Unity 3D, Web Development, Web Design Budget: $250 - $750 USD
12-Oct-2025 03:52 GMT
Meta and Google Ads Specialists Wanted Category: Advertising, Digital Marketing, Facebook Ads, Facebook Marketing, Google Ads, Google Adwords, Internet Marketing, Meta Pixel Budget: ₹12500 - ₹37500 INR
12-Oct-2025 03:52 GMT
Cartoon Drawing for Gift Category: Caricature & Cartoons, Character Illustration, Concept Art, Creative Design, Digital Art, Digital Painting, Drawing Artist, Illustration, Visual Arts Budget: $10 - $30 AUD
12-Oct-2025 03:50 GMT
Elegant Website on Systeme.io Category: CRM, Graphic Design, HTML, Lead Generation, PHP, UI / User Interface, Web Development, Web Design, Website Management, Website Optimization Budget: ₹12500 - ₹37500 INR
