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Project title: AI powered chat box interface, linking to ‘ask a human’
Posted by: External project from PeoplePerHour
Started: 06-Feb-2025 15:56 GMT
Description: Project Brief: AI-Powered Contract Assistance Platform

Objective:
Develop a website or app that allows users to log in and access an AI-powered chatbot for contract-related questions. The platform should also provide the option to connect with a human expert for tailored advice on specific contract amendments, with integrated payment functionality.

Key Features:
1. User Login System:
• Users must create an account or log in to access the platform.
• Provide secure login options (email/password and third-party options like Google or LinkedIn).
2. AI-Powered Chatbot:
• A chatbot powered by OpenAI GPT-4 (or equivalent) to answer generic contract questions.
• Ability to process uploaded contracts and provide summaries, clause insights, or answers to specific queries. *this may be a later feature subject to cost*
• Integration of a question limit feature per user to manage AI usage and control monthly running costs (e.g., X number of questions per month).
3. “Speak to a Real Person” Button:
• Option for users to escalate their query to a human expert for advice on specific contract amendments.
• Triggers a request that connects the user to an expert (via chat, email, or scheduled call).
• Integrated payment gateway (e.g., Stripe, PayPal) to charge users for this service.
• Notification system for human experts to respond promptly.
4. Subscription/Usage Management:
• Allow users to manage their usage limits and track remaining AI queries.
• Provide subscription tiers (e.g., free trial, basic, premium) with varying query limits and perks.
• Payment integration for subscription plans and upgrades.
5. Admin Dashboard:
• Track user activity, usage limits, and payments.
• Manage customer queries escalated to human experts.
• Adjust AI limits, subscription plans, and monitor system performance.
6. Security and Compliance:
• Secure storage and processing of contracts (ensure GDPR and other data privacy compliance).
• SSL encryption for all communication and data storage.

Design and User Experience:
• Clean, professional interface focused on simplicity and usability.
• Mobile-responsive design for both the website and app.
• Accessible chatbot interface with:
• Clear input field for user queries.
• Transparent query limits and remaining usage displayed.

Technology Requirements:
1. Frontend:
• Framework: React.js, Vue.js, or similar for a modern UI.
• Responsive design for web and mobile compatibility.
2. Backend:
• Framework: Node.js, Django, or Flask.
• AI Integration: OpenAI GPT-4 API or equivalent.
• Secure database for user data and contracts (e.g., PostgreSQL, MongoDB).
3. Payment Gateway:
• Integration with Stripe, PayPal, or similar for subscription plans and on-demand human services.
4. Hosting:
• Cloud hosting (e.g., AWS, Google Cloud, or Heroku) for scalability and performance.
5. Chatbot Management:
• Token-based AI query tracking to manage costs.

Project Timeline:
• Discovery and Planning: 1–2 weeks
• Frontend and Backend Development: 6–8 weeks
• AI Integration and Testing: 2–3 weeks
• Payment Gateway and Subscription Setup: 1–2 weeks
• Final Testing and Deployment: 2 weeks

Estimated Total Duration: 12–16 weeks

Deliverables:
• Fully functional website or app with the listed features.
• Admin dashboard for monitoring and management.
• Documentation for future maintenance and updates.

Expectations:
• Clear communication throughout the development process.
• Regular progress updates and milestone delivery.
• Post-launch support for bug fixes and minor adjustments.
Project ID: 3420599
Project category:
Project budget:
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