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Project title: Customer Service Support Needed: Live Chat, Emails & More
Posted by: External project from PeoplePerHour
Started: 20-Jan-2025 15:49 GMT
Description: Expected duration: 1 - 6 months
Currently looking for a professional and reliable customer service support specialist to assist with managing communications and ensuring excellent service delivery.

Key Responsibilities:
- Respond to customer messages and calls via live chat and email
- Resolve customer inquiries and complaints in a timely and professional manner
- Assist with order tracking and providing updates to customers
- Maintain accurate customer records and communication logs
- Support in improving customer satisfaction and retention

Requirements:
- Proven experience in customer service or a similar role
- Strong written and verbal communication skills
- Familiarity with customer support tools and software

If you are detail-oriented, customer-focused, and have relevant experience, I’d love to hear from you. Please share details about your background and availability.

This is a freelance hiring position and not an opportunity for outsourcing or project management.
Project ID: 3417932
Project category:
Project budget:
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