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Project title: Virtual assistant needed for electrical business management
Posted by: External project from PeoplePerHour
Started: 16-Jan-2025 15:08 GMT
Description: We're Essex Home Electricians, a successful electrical contracting business based in Basildon, seeking a detail-oriented Virtual Assistant to help manage our business operations and app-based systems.

Key Responsibilities:
- Managing and organizing customer data across platforms (Xero, iPhone contacts)
- Setting up and maintaining standardized processes for:
* Customer complaint handling
* Emergency call-out scheduling
* Quality control tracking
* Customer feedback collection
- Assisting with quote preparation and standardization
- Managing and organizing digital documentation
- Helping track and maintain inventory systems
- Supporting marketing initiatives and customer communication

Required Skills:
- Proven experience with Xero accounting software
- Strong organizational and process development skills
- Excellent written and verbal communication
- Experience with digital tool implementation and management
- Detail-oriented with strong problem-solving abilities
- UK-based preferred (for timezone alignment)
- Experience in trade or service-based business administration is a plus

Hours: 10-15 hours per week initially, with potential to increase
Project ID: 3417366
Project category:
Project budget:
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