Join Our Team: Flexible Work-from-Home Customer Service Role Work from home, use your English skills, and enjoy flexible hours with Sparkle Cleaning!
---
Why Join Us?
- Work from home: Save time with no commute! Work at your own pace while balancing family or other jobs. - Flexible hours: Choose your working time between 9:00 AM and 5:00 PM (GMT+10, Brisbane time) to suit your lifestyle. - Use your English skills: Perfect for those who are used to Australian English or want to improve their skills. - Full training provided: Learn how to handle calls, messages, and more!
---
What You'll Do
1. Customer Service: - Answer customer inquiries by phone, messages, and email. - Speak basic English confidently and understand Australian English accents.
2. Booking Management: - Use our ServiceM8 system to manage bookings and schedule cleaners.
3. Phone Support: - Start with fewer calls and gradually take on more. - Use a provided script for calls with customers or potential clients.
4. Office Tasks: - Enter data and keep records organized.
---
Requirements
- Customer service experience preferred. - Basic English for handling bookings and customer service. - Tools: A computer, internet connection, and a headset with a microphone. - Smartphone: iPhone recommended (Android also works) for ServiceM8.
---
Working Hours
- Usual hours are 9:00 AM to 5:00 PM (GMT+10, Brisbane time), but you can work a few hours a day that fit your lifestyle. - Respond to calls within 15 minutes during your working hours.
---
Pay
- Training period hourly rate: Approx. AUD 10/hour (GMT+10, Brisbane time). - After training: - AUD 2 per phone call. - AUD 1.50 per booking entered. - AUD 1.50 per online quote issued. - AUD 1.50 per troubleshooting call. - Monthly bonus: Up to AUD 50 based on customer feedback (GMT+10, Brisbane time).
---
Who This Job Is For
- Parents with young children. - People already working from home. - Anyone wanting to use or improve their English skills.
---
Support for You
We provide full support and training to help you succeed. Our team is excited to welcome you!
---
Important Notes
1. When sending your application message, please include "Sparkle" at the beginning of your message. - Applications without this word will not be reviewed.
2. After document screening, we will conduct a video chat interview via Google Meet.
If you're interested, please reach out to us. Let's work together!
Modern Shopify Site Development -- 2 Category: HTML, Mobile App Development, SEO, Shopify, Shopify Templates, Web Design, Web Development Budget: ₹12500 - ₹37500 INR
LLM-Powered SaaS Web App Development Category: AI Development, GitHub, LLM Integration, Next.js, Python, React.js, SaaS, Software Architecture, Vercel, Web Development Budget: $30 - $250 USD
Planos Arquitectónicos en AutoCAD Category: 3D Modelling, 3D Rendering, AutoCAD, Building Architecture, CAD / CAM Budget: $30 - $250 USD
10-Sep-2025 03:59 GMT
Full Stack AI Tool Development Category: Django, Full Stack Development, GitHub, Mobile App Development, Natural Language Processing, Python, React.js, UI / User Interface, Web Development Budget: $10 - $30 USD
10-Sep-2025 03:56 GMT
Secure Fishery Data Exchange Category: API Development, Data Analytics, JavaScript, MySQL, PHP, Security, Software Architecture, Web Development Budget: $250 - $750 USD
Modern Informative Website Development Category: CSS, Graphic Design, HTML, JavaScript, PHP, Squarespace, Web Design, Web Development Budget: $250 - $750 USD
10-Sep-2025 03:54 GMT
Partial MongoDB Data Recovery Category: Data Extraction, Data Management, Elasticsearch, JSON, MongoDB, MySQL, Node.js, NoSQL Couch & Mongo Budget: ₹1500 - ₹12500 INR
10-Sep-2025 03:54 GMT
Seasoned Video Editor and Reels Specialist Category: Adobe Premiere Pro, After Effects, CapCut, Final Cut Pro, Sound Design, Video Editing, Video Production, Videography Budget: ₹1500 - ₹12500 INR
