Expected duration: 1 - 6 months We are seeking an experienced Customer Service Representative to join our team on a freelance basis. In this role, you will be responsible for:
- Responding to customer inquiries via phone, email, and chat. - Providing detailed information about products and services to help customers make informed decisions. - Keeping accurate records of customer interactions, complaints, and transactions in our CRM systems. - Resolving customer issues with empathy and professionalism to ensure high levels of customer satisfaction. - Collaborating with sales, marketing, and technical teams to address customer needs and improve service quality.
If you're a proactive communicator with excellent problem-solving skills, we'd love to hear from you!
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