Expected duration: Ongoing Hi there, We are a young company dealing with commercial real estate. We just finished a round of funding and we are growing in sq. ft. and with the amount of staff. as part of our growing strategy we are looking to outsource some of the responsibilities, and one of them is around the business rates.
We are looking for excellent admin person to assist our internal team and also team of advisors. Even though some knowledge in business rates will be an added value, but this person will get clear processes to follow and will need to be highly responsive and organised in order to be excellent in this role.
The main responsibilities are: - Checking emails for any pending issues or bills - save documents/bills on the drive - Checking our task management system for pending tasks/changes - Update occupancy changes on the spreadsheet - Request direct debit payment cancellations for clients who have move out of a unit - Request refund from council for overpayment from previous client - Creating a letter of authorisation to be signed by the client - Creating a Small Business Rate Relief form to be signed by the client - Update current status or add notes on the spreadsheet after each step - Chase the council via email/phone for updates
We are looking for someone that can commit to 2 days a week (flexible times) for long time. Being able to come from time to time (ones a month or so) to our London based office will be an advantage, but not necessity.
