About us: We are an established technical writing company that works with many B2B agencies.
We establish trust with our clients and deliver effortless, customer-centric, device-independent documentation and articles. We are on a mission to make the Internet a place where users can learn about technology.
Our company is looking for an experienced Technical Writer to join a motivated, inspiring, and fast-growing Product team. As the Technical Writer, you will have the freedom and flexibility to own and define the nature of our Articles and Technical documentation. You will be passionate about communicating with an audience about products and telling them stories about how they work. You should have a love for writing and be able to use it to get your message across to different stakeholders: product teams, developer community, etc.
You will report to the Global Head of Product and take ownership of customer-facing documentation.
How you will make an impact: • Write and maintain Articles and Technical Documentation around our topic. • Create effective and powerful ways of communicating with the correct audiences. • Collaborate with the Product and Technical teams and senior stakeholders. • Stay up to date with the latest industry standards on documentation and incorporate them into your content. • Work independently and manage multiple concurrent projects. • Research, plan and write new customer-focused documents.
We tend to look for people with: • proven experience in Technical Writing, Literature, Computer Science, Mathematics, or a related field. • Excellent writing skills. Can describe complicated technical information in plain, clear English. Able to write in an engaging way that pulls your audience in. • Experience using authoring tools that output to HTML5-based web help. Are comfortable editing HTML, XML, and CSS code. • Excellent attention to detail and organizational skills. • Excellent team player and communicator. • Self-motivated and innovative.
