I need some help getting this done so I can have my website back up and running. I bought SSL and cannot get it installed. My website is wped.services for WP Education Services. Please see details from NaneCheap.
You have recently contacted our Support Team.
We are writing regarding the latest disconnected chat session you had with us. The chat ID is LQL-783-91176.
We came to the point that after purchasing the certificate needs to be installed.
After the certificate purchase, the next step is activation.
Steps on a SSL installation on EasyWP: After the certificate purchase, the next step is activation. In order to activate it, you need to sign in to your Namecheap account > choose "Product list" from the left sidebar. There you can find your SSL certificate and press the "Activate" button next to it. You will be asked to submit a CSR code during the SSL activation. In order to generate one for your SSL certificate, you may use any online tool, however, I suggest using the following one: https://decoder.link/csr_generator The next page will show the newly generated CSR code. Please make sure to save both CSR and the Private Key codes, as the latter one will be required for the certificate installation process on the server. Once the certificate is issued, you are ready to proceed with the certificate installation on EasyWP: Please unzip the file you received from Sectigo (Comodo) and open the .crt file with Notepad or any other plain text editor. Then, please log in to EasyWP dashboard. Then, click on your domain > "Domains" section > click on “Manage” next to SSL Certificate > choose Custom certificate > upload/paste there needed files: the .crt file you saved recently, CA bundle and your Private key with the .key or .txt extension. Once the files are uploaded/pasted, please toggle the button to enable SSL. Feel free to use this guide: https://www.namecheap.com/support/knowledgebase/article.aspx/9874/2239/easywp-how-to-add-ssl-to-your-wordpress-site/
Please do not hesitate to contact us again if you have questions or require any help.
------------------ Kind Regards, Daria Romaniuk SSL Support Team
