We are looking to have very basic chatbot built for our wordpress site https://geracilawfirm.com. “Chatbot” is a bit of an overstatement for what we need – we actually just need a simple button/menu-based bot, with predefined options for users to choose from. It should function as a chatbot in that it can be opened from an icon that stays with users as they navigate around the site (i.e. not on a static page). However, we do not want the user to have an option to input text, only to select answers by clicking buttons – the purpose is to help users navigate the site and to encourage contact form use, not to use the chatbot itself as a way of collecting information.
We have mapped out exactly what we need the conversation flow to be in the attached diagram.
We have scoured the internet looking at out-of-the-box apps & plugins but they all have some or all of the following problems: - They do not allow you to disable freeform user text input - They limit the number of characters you can use to label buttons (or “quick replies”) - They limit the number of buttons (or “quick replies”) you can provide per question
We just need a simple tree diagram based bot that users navigate through by clicking the predefined options we provide.
